Novel Coronavirus (COVID-19)

Offices open by appointment only. Click to schedule.

Operations Update

Workforce Solutions office locations across West Central Texas have resumed in-person services to customers by appointment only on the following schedule: 

  • Abilene Workforce Center: Monday-Friday
  • Brownwood Workforce Center: Tuesdays and Thursdays
  • Eastland Workforce Center: Thursdays
  • Snyder Workforce Center: Mondays and Wednesdays (new location at College on the Square)
  • Sweetwater Workforce Center: Tuesdays and Thursdays

All appointments must be scheduled in advance. A full slate of virtual services to workers, employers, area families, and child care providers also remains available.

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Health & Safety Measures

The health and safety of our customers, staff, employers, partners, and area families is of utmost importance to us. We are closely monitoring guidance issued by the Centers for Disease Control (CDC), World Health Organization (WHO), public health officials, and government agencies to stay informed and responsive. We are taking the following steps in our Centers:

  • Providing guidance to staff on recommended health and safety practices.
  • Offering information and services to job seekers, employers, early childhood programs and parents virtually via web chat, phone, online tools and services, Facebook Live sessions, and more.
  • Deep cleaning and regular sanitation using electrostatic sprayers at all locations.
  • Delivering in-person services by appointment only to ensure adequate spacing and cleaning can occur.
  • Following additional health and safety protocols that promote social distancing and meet other state and local COVID-19 guidelines.

Face coverings are recommended when visiting all Center locations, and required at the Snyder Office at College on the Square. As new information is released, we will continue to make adjustments and stay in close communication with staff and customers.

  1. Job Seeker Updates
  2. Employer Updates
  3. Child Care Updates

If you are affected by a layoff or work stoppage due to COVID-19, please visit our Unemployment Insurance page for a detailed overview of how to apply with the Texas Workforce Commission.

Work Search Requirements Have Resumed

The Texas Workforce Commission (TWC) has announced that work search requirements for Unemployment Insurance (UI) in Texas will return effective November 1, 2020. All individuals receiving unemployment benefits will need to complete the designated number of work searches, beginning on the date listed in their work search notification document. The work search notification document can be found in their correspondence inbox online or U.S. Postal Mailbox.

Guidance for Continued Eligibility

Each UI benefits case is currently evaluated on an individual basis. However, because of the COVID-19 emergency, the following are reasons benefits would be granted if the individual refused suitable work.

  • At High Risk – People 65 years or older are at a higher risk for getting very sick from COVID-19 (Source DSHS website)
  • Household member at high risk – People 65 years or older are at a higher risk of getting very sick from COVID-19 (source DSHS website).
  • Diagnosed with COVID - the individual has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered. 
  • Family member with COVID - anybody in the household has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered and 14 days have not yet passed.
  • Quarantined – individual is currently in 14-day quarantine due to close contact exposure to COVID-19.
  • Child care – Child’s school or daycare closed and no alternatives are available.

Any other situation will be subject to a case by case review by the Texas Workforce Commission based on individual circumstances.

Avoid Fraud

The Texas Workforce Commission (TWC) is reminding all unemployment claimants and unemployed workers to practice caution when providing people with personally identifiable information. Unfortunately, in situations such as the one we are experiencing because of COVID-19, there can be unemployment insurance scams and fraudulent phone calls.

Below are some indications that you may be a victim of an attempted scam by someone pretending to be a TWC Specialist:

  • The individual asks for a credit card number.
  • The individual says there is a fee for processing the claim.
  • The individual asks for more than the last four digits of your bank account and routing number.

When you are contacted by a legitimate TWC Specialist they will need to confirm your identity and will ask for your Social Security Number and date of birth. However, a TWC Specialist will never ask for a credit card number or state that there is any kind of fee associated with your claim. There is no fee for filing for UI and a TWC Specialist cannot change banking information, so the full number is unnecessary.  

  1. Quick Links & Resources
  2. Employer Resources
  3. Provider Resources
  4. Worker Resources

Need to know about COVID-19

What You Need to Know About COVID-19

What if you have COVID-19

What to do if You Have COVID-19

Fact sharing with others

Share Facts About COVID-19

Symptoms to watch for

COVID-19 Symptoms

Stop the spread of germs

Stop the Spread of Germs

Stop the spread at work

Stop the Spread of Germs at Work

Work safety

Keep the Workplace Safe

Business safety

Keep Commercial Establishments Safe

School safety

Keep the School Safe

Home safety

Keep the Home Safe

Wash your hands

Wash Your Hands 11x17 Poster

Germs all around

Germs All Around

10 steps for workplace safety

OSHA 10 Steps for Workplace Safety


Email our team and a staff member will contact you.