Performs routine (journey-level) administrative support or technical program assistance work. Work involves preparing and disseminating information, maintaining tracking and records management systems, entering and verifying data in automated systems, reviewing case files, completing forms and reports, and providing administrative support to management and staff. Work requires frequent contact/collaboration with internal and external staff as well as the public. May train others.
Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week and occasional travel.
ESSENTIAL FUNCTIONS
- Prepares and disseminates information concerning agency programs, services, and procedures.
- Prepares, edits, and distributes correspondence, documents, forms, reports, publications, brochures, and studies.
- Performs general office duties such as processing incoming/outgoing mail; maintaining and ordering supplies and assisting with general human resources work.
- Maintains and retrieves files; and conducts data searches to retrieve data.
- Enters and maintains data in and retrieves data from databases.
- Maintains various tracking and records management systems.
- Coordinates travel arrangements and reservations and prepares and processes travel documents.
- Responds to inquiries and requests for information/records; and provides general interpretation of rules, regulations, policies, and procedures.
- Assists with answering and routing incoming phone calls, taking messages, and greeting and directing visitors to the appropriate staff.
- Assists others in completing forms.
- Assists in compiling and entering data for spreadsheets, charts, graphs, databases, summaries, or reports.
- Assists in scheduling and providing support for meetings, conferences, seminars, and interviews.
(Full Time / Job # 15127303 / $14.64 hourly / Brownwood TX)